You can expect to receive your order shipped via registered post within 6-8 working days to major cities, 7-10 working days for other destinations and 10-14 working days for more remote areas. If you have not received your order after 14 business days please contact us.
Your signature will be required on delivery as this will assist to minimise delays and ensure prompt delivery of your order. This practice is particularly important around busy holidays, such as Mother’s and Father’s Day, Valentine’s Day and the Christmas holiday period.
Your Address Details
We will ship your order to any Australian or New Zealand address. As your order will require a signature on delivery it is essential that you provide us with your physical street address (personal or business) and not a Post Office box number. Payment can be made by PayPal, using the linked primary or delivery address.
Once your payment has been received your order will then be processed and forwarded to our warehouse for packing. At this point no cancellations or amendments to your order will be accepted.
It is your responsibility as the purchaser to ensure that your delivery address details are accurate, prior to checkout. We will not act on PayPal messages should your delivery address change. If making payment by credit card or bank direct deposit, the delivery address should match the cardholders address, thereby protecting both parties and avoiding any possibility of fraud.
After placing your order, an e-mail confirmation will automatically be sent to you with your unique order number.
An e-mail will also be sent to you when your order has been shipped which will have the date and reference number for your package.
Standard Delivery – $9.50 to anywhere in Australia, $29.50 to anywhere in New Zealand.